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We will use the information that you provide in this web form to respond to your enquiry, using the contact details you have provided. This information may be shared with members of staff across our corporate group in order to do so. Please also refer to our Privacy Notice.
We will use the information that you provide in this web form to respond to your enquiry, using the contact details you have provided. This information may be shared with members of staff across our corporate group in order to do so. Please also refer to our Privacy Notice.
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Information
Baggage Information
Free baggage

Free baggage

Free baggage allowance

Economy Lite
Economy Standard
Economoy Premium
Business
Hand luggage
Up to 10 kg (1 piece) with sum of 3 dimensions not exceeding 118 cm (55x40x23
Up to 10 kg (1 piece) with sum of 3 dimensions not exceeding 118 cm (55x40x23
Up to 10 kg (1 piece) with sum of 3 dimensions not exceeding 118 cm (55x40x23
Up to 10 kg (1 piece) with sum of 3 dimensions not exceeding 118 cm (55x40x23
Baggage
Chargeable
Total 1 piece up to 23 kg checked-in baggage based on the sum of 3 dimenstions (length-width-height) up to 158 cm
Total 1 piece up to 32 kg checked-in baggage based on the sum of 3 dimenstions (length-width-height) up to 158 cm
Total 2 pieces each up to 32 kg checked-in  baggage based on the sum of 3 dimensions (length-width-height) up to 158 cm
Additional Infomation
Allowed 1 Piece up to 5 kg Zamzam as free baggage on the following routes:
Medina(MED)–Tashkent(TAS) , Medina(MED)–Namangan(NMA), Medina(MED)–Urgench(UGC)
Medina(MED)–Fergana(FEG), Medina(MED)–Samarkand(SKD). For details about your baggage allowance, please refer to the information provided on your ticket.